Thompson Pipe Group - Rialto, CA - Who We Are We are a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From our humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous one. Thompson Pipe Group is now the largest and most diverse drainage, sanitary, pressure, and trench-less pipe provider, with manufacturing locations across the country and serving not just the US but all of North America. We are looking for a Dispatcher who will schedule drivers to pick up and deliver loads to customers or vendors. Responsible for keeping records, monitoring driver daily logs for errors or violations and monitoring drivers' working hours and equipment availability. Works to ensure contract specifications are adhered to. Works with client contractors to schedule deliveries. DUTIES AND RESPONSIBILITIES: Monitors all loads under dispatch authority for on-time service, communicating status updates to include time changes, appointments, and updates to customers and vendors as necessary Monitors temperature of all loads under dispatch authority Prepare daily dispatch schedule for drivers and equipment Utilizing dynamic routing program to efficiently route outbound product Maintaining backhaul confirmation and communicating information to drivers Build and update inbound and outbound orders in dispatch program Acts as the primary contact for Drivers, responding promptly to driver’s inquiries regarding, but not limited to, breakdowns, directions, and product delivery discrepancies Maintains driver, load, and service information in the transportation management system Conduct driver check-in and check-out process Record and report driver accident occurring while under dispatch Maintains departmental shift notes Maintaining accurate equipment availability lists Assisting with obtaining details initial accident and workers compensation reports if a supervisor is unavailable Adjust delivery and backhaul assignments to accommodate breakdowns, late trucks, and other changes Identify and notify substitute drivers Interface with 3rd party carriers to procure transportation and monitor load progress while under dispatch Maintain required productivity level Continuously promotes driver DELIVERABLES: Work deliverables are items deemed necessary to manage and control project work. These deliverables will include, but are not limited to, the following: Deliver status reports as requested; Create and submit weekly project narratives; Develop a delivery plan for interface with customer or vendor; EXPERIENCE & KNOWLEDGE: To be considered for the role, applicants must have the following qualifications: A High School diploma or GED required. minimum of a bachelor’s degree in an engineering discipline or equivalent technical experience; Minimum of 5 years of large truck dispatch experience; Willingness and ability to work a 10-hour day, 5 days a week – Monday thru Friday; Saturdays as needed. Demonstrated knowledge of project schedule management; Strong interpersonal skills with the ability to influence others in a non-confrontational manner; successfully interact with a wide variety of individuals in a team environment Good verbal and written communication skills; Good organizational skills; Good computer skills; experience with MS Office – Outlook, Word, Excel PHYSICAL DEMANDS AND ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Requires bending, squatting, crawling, climbing, reaching. Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds. Requires activities involving being around moving machinery, exposure to changes in temperature, inside and outside (construction sites) environments, exposure to dust and fumes. Hours: 10-12, Monday- Friday; Occasional Saturday Pay: Weekly/Friday What We Offer Top-Tier Medical, Vision and Dental, Life & Supplement Life Benefits Company Matched 401K Retirement Plan Paid Holidays Fun Events Training & Development Unlimited Cash Referral Program Employee Discount Program Career Opportunity! Apply now! Limited job opportunities are available We encourage you to apply- ONLINE ONLY Our Location: 3009 N Laurel Avenue Rialto, CA 92377 Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. An Equal Employment Opportunity (EEO) employer that welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or another legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace. Based in the United States, applicants must be eligible to work in the US without restrictions for any employer at any time; be able to pass a drug screen and background check. Job Types: Full-time Job Type: Full-time COVID-19 considerations: We're providing the proper PPE for all employees if needed and are including sanitizing stations throughout the company. PI127985631... - Permanent - Full-time
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