Senior Analyst

Novartis - Hyderabad, Telangana - Andhra Pradesh - 277127BR Senior Analyst Job Description Your responsibilities: Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service o Brand and Portfolio Performance Tracking o Strategic Support o Brand and Market Assessments o Customer Analytics o Digital Analytics Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc Support team leaders in recruitment and on-boarding of new associates within the organization Active participation in various knowledge sharing sessions that enables...

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