IDC Technologies Solutions India Private Limited - Bangalore, Karnataka - Key Responsibilities Identify opportunities to improve Innovation and Technology CSAT scores for clients that rate CNX less than 9 with a focus on driving revenue and profit margins Accountable to work with Account/ Client, EDGE and Asset teams on In Key Responsibilities Identify opportunities to improve Innovation and Technology CSAT scores for clients that rate CNX less than 9 with a focus on driving revenue and profit margins Accountable to work with Account/ Client, EDGE and Asset teams on Innovation Improvements that drive business cases, support the proposal lifecycle, and drive technology deployments Ensure ongoing operational benefits are tracked and developed into post implementation materials Provide regular updates for all accounts/ Innovation Improvements being worked and next steps to align various teams highlighting issues and progress Identify best practices to be shared across accounts, verticals and geographies Drive employee - based innovation through country specif...
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