Implementation Specialist

XPO Logistics - Memphis, TN - Logistics done differently. Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. At XPO, we’re always looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Implementation Specialist, you will serve as the liaison between Operations and IT, maintaining the relationship and ensuring clear communication and alignment between the teams. Become a part of our growing, dynamic team and we'll help you build a career that you can be proud of. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you’ll do on a typical day: Define business requirements for software, develop and conduct training, and resolve discrepancies to successfully achieve company and customer objectives Coordinate the collection, documentation and communication of business requirements and best practices to the IT team Conduct training for software implementation for maintenance, startups and upgrades Create training documents and resources for system users Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, properly troubleshoot solutions and provide resolutions Proactively communicate with customers, employees and the management team to meet necessary requirements What you need to succeed at XPO: At a minimum, you’ll need: Bachelor's degree or equivalent related work or military experience 1 year of experience in logistics system implementation Distribution and warehousing experience Experience with automated software systems and implementation Exposure to Warehouse Management Systems (WMS), order management applications and database systems It’d be great if you also have: Availability to travel 75% of the time Knowledge of SAP Be part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.... - Permanent - Full-time

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