SDET Manager

Accesso - Lake Mary, FL - Position Overview We are seeking a SDET Manager for our Lake Mary, FL based Experience Quality team. Your focus will be owning the quality metrics for TE2's platform back-end functionality. Our guest experience management platform helps businesses curate amazing experiences for their customers, connecting existing disparate data points to tell a more comprehensive story of who the customer is, where they are in the moment, what they might enjoy and when helpful suggestions will be most beneficial. As part of the guest experience team, you'll help bridge the digital divide between guests and businesses, helping guests to enjoy a better experience and businesses to cultivate loyal customers and drive revenue. As a SDET Manager, your focus will be split between delivery of committed releases and strategic transformation. Our methods are collaborative, our group is inclusive, and our minds are exploratory. We encourage skill building, knowledge sharing, and professional growth. Above all, we are dedicated to improving the quality of our product through data driven decisions. Eligible candidates must be authorized to work in the US without requiring visa sponsorship. Location: Lake Mary, FL ***Please note in light of COVID-19, all of our employees globally are telecommuting until further notice.*** Reports to: VP, Quality Travel Requirement: Less than 10% Responsibilities Include: You will work with product, development and QA team members to assure quality objectives are adhered to in all phases of our process. You will drive organizational business objectives through the actions of our QA conducts, quality metrics and deliverables. You will roll up your sleeves to understand our products, architecture and the overall solution. You will define manual testing and test automation coding norms, including technology/tool enhancements, implementation oversight, and promoting continuous improvement through quarterly objectives You will recruit, hire, and lead an extraordinary team of Software Development Engineers in Test, with 5-10 direct reports. This will consist of full-time employees and contractors. You will identify meaningful trends and practices, so we can release quickly and with high confidence. You will be involved with scaling our automated testing in a continuous integration environment, defining and evolving our testing strategy in service of team and company objectives. You will align team goals and cadence to support TE2 strategic vision You will develop KPI dashboards to measure impact of continuous improvement and operational excellence drivers Technologies You May Work With: Java 8 AWS, Cloud Elastic Architectures Spring Boot and Apache CXF Microservice Technologies: Eureka, Ribbon, Hystrix RESTful / JSON web API service layer Couchbase (NoSQL) and PostgreSQL (RDBMS) data persistence and cache layers Message brokers including Kafka and ActiveMQ Apache Flink for event stream processing Execution environments including embedded Tomcat and Apache ServiceMix Continuous delivery integration through Jenkins pipelines Docker and Kubernetes for containers and orchestration Qualifications: Minimum of 7 years of overall Software QA Experience. BS or MS Degree A minimum of 2 years of experience leading/managing a QA Team. Experience with planning, executing, and tracking deliverables and projects. Passion for learning and testing new best practices. Command of testing best practices Hungry to "roll up your sleeves" as a player-coach. You are excited at the prospect of seeing the individuals on your team grow and succeed. Excellent multi-tasker with the ability to drive positive change and collaborate within a technical team and company leadership. Perks & Benefits: Competitive compensation package including discretionary annual bonus opportunity. 4-weeks of Paid Time Off for employees up to 3-years of tenure (higher accrual thereafter); 8-hours of paid Volunteer Time Off to give back to organizations and groups you feel most passionately about; 2-weeks of paid Parental Leave so you can bond with your child(ren) following a birth, adoption, or foster care placement; Three different medical insurance plans to choose from, including an employer-contributed HSA; Employer-paid short & long-term disability and life insurance; Matching 401K; Unlimited access to Udemy for Business for continued learning and career development; A flexible work schedule around our core business hours. WORKING AT accesso: accesso is taking precautions to protect the health and wellness of our employees around the world during the current pandemic, including but not limited to the temporary suspension of business travel and the implementation of remote work. Albert Einstein said, “In the midst of difficulty lies opportunity.” At accesso, this time of uncertainty has created opportunities for us to strengthen our partnerships as we continue innovating on future technology needs in a post-COVID world; to grow as a company as we identify areas for improvement in business processes and practices; and to focus on our wellbeing as we learn to navigate a new circumstance while staying meaningfully connected with our individual selves, families and teams. When we are in the office, we have FUN! From our bright, open spaces, foosball and ping-pong tables, caffeine and snack-filled cafes, we've created office environments all over the world that nurture our team members' creativity and foster our company's core values: Passion, Teamwork, Commitment, Integrity, and Innovation. These values are celebrated globally, by region, and by team through a multitude of recognition programs such as iValue and Rockstar Awards. We are empowered to do our jobs and then are recognized and rewarded for doing them well. Our teams work really hard, encourage and motivate one another, and love to celebrate personal and professional accomplishments as a family. This creates an atmosphere where people are eager to solve problems together and want to continuously do better for not only themselves, but for their teams and peers. We believe in the power of inclusivity and are an Equal Opportunity Employer. We are committed to creating a diverse environment for our employees to celebrate one another's unique qualities. Any hiring decision made is assessed on the basis of qualifications, merit, and business need. ABOUT accesso: At accesso, we understand that technology is a critical component to our client's success and the happiness of their guests. No business should have to settle for technology that creates more issues than it solves! Technology should be the solution, not the problem. Our clients need powerful technology solutions to grow their businesses and create connected guest experiences - and accesso delivers! That's why over 1,000 venues in 30 countries have chosen to partner with us.​ ​​ The status quo is not an option. If you're not moving forward, you're falling behind. With our accesso solutions, venues can empower their staff with the control, data and confidence to make informed decisions that will drive revenue, create operational efficiencies and improve guest experiences.... - Permanent - Full-time

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