Sales Associate

The UPS Store #4717 - San Jose, CA - A Sales Associate is an essential position for the UPS Store as they are in charge of smoothly conducting all sales and financial transactions related to the store sales. This position requires experience and swiftness in handling all profit center operations. An individual of this profile needs to typically report and carry out all functions as delegated by the supervising authority or store manager. A Sales Associate also requires undergoing training for carrying necessary functions of the establishment. After 3 months of online and hands-on training, the sales associate will be required to take further training to become a Notary Public. The UPS Store is an individually owned franchise and is focused on providing essential services to our customers consisting of, but not limited to; Packing, Shipping, Mailing, Printing, Mailbox Services, Notary, and much more. We have a significant focus on customer service and strive to provide a welcoming environment for our customers along with the highest level of expertise in handling their needs. We are deemed an essential business by providing mailbox, notary, parcel shipping and postal mailing services for our customers. We operate with our employee’s safety first, providing full PPE support with masks, face shields, gloves, and sanitizing regimens. We require customers to have face coverings and allow a maximum of 6 customers socially distanced in our store. We expect our Sales Associate to be able to provide packaging services providing our customers with professional packing to ensure safe shipment of their valued items. Our associate will be able to design and print flyers, banners, invitations, business cards and much more. We will provide a continuous learning environment with hands on and web-based training. Duties and Responsibilities Maintain working knowledge of all profit centers Copier functionality Scanning Printing Notary Mailbox Services Document Finishing Packing & Shipping Postal Services Develop and use selling skills (Up-selling/Cross Selling) Keeping record of the daily opening and closing balance of the store Ensuring proper maintenance of the cash registers. Reporting discrepancies (stock, pricing, etc..) to the supervising authority of the store. Accurately calculating and handing change to customers. Making transaction entries into the computer for maintaining records. Completing all tasks assigned by the manager or supervisor. Skills & Specification Should possess strong written and verbal communication abilities and interpersonal skills Should have the ability to network and interact with store customers. Should possess innovative skills and abilities to increase sales of the store. Should be dependable, honest, and reliable. Should be a team player, have the ability to meet targets, deadlines, and efficiently follow orders of superiors. Should have excellent arithmetic skills and the ability to calculate efficiently. Should possess the knowledge of maintaining accounts, ledger balances and cash registers. Should be compliant with the procedures for recording credit and debit card transactions. Working knowledge of Windows operating system and internet browser Preferably a working knowledge of Adobe Illustrator, In-Design and Photoshop Physical Requirements Should be able to lift boxes/items weighing up to 40lbs Should be capable of operating a keyboard and packing tape dispensers Should be capable of standing for extended periods of time Education/Qualifications High School diploma or equivalency Experience with retail customers Experience with handling cash and credit cards Salary Dependent on level of experience and skills recblid vdpmzq37o51hyxff0wov9fn8o5ex04... - Permanent - Full-time

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