Technology Consultant II

Lumen - Baltimore, MD - ABOUT LUMEN Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumens network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at , LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. THE ROLE Primarily responsible for the identification/development of IT solutions for external clients using company products, outsourced IT solutions and/or proprietary tools/techniques that others implement. Defines client needs and develops a plan and proposal for delivery of the project. A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Networks with senior internal and external personnel in own area of expertise. THE MAIN RESPONSIBILITIES Manages projects or project sub-plans by developing, coordinating and controlling the steps necessary to carry out a project within established time frame, budget, quality and requirements Investigates client needs, regulations, and technology to provide input into the design of a new system, system enhancements, or acquired software or hardware Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions Conducts business assessment reviews and walkthroughs for complex projects Prepares and updates written material and explanations to accompany systems, programs, and program changes Makes coding changes that impact system architecture/functionality Writes programs for major application enhancements Coordinates and executes testing for multiple major applications. Develops and coordinates training for client personnel Evaluates and documents the performance of tested software and the quality testing process to provide feedback to project team and management for current and future reference Defines business requirements for interface screen design and conversion methodology Independently resolves errors and issues as they occur with minimum involvement and guidance from management WHAT WE LOOK FOR IN A CANDIDATE Fully seasoned with typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree. WHAT TO EXPECT NEXT Requisition #: EEO STATEMENT We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. DISCLAIMER The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.... - Permanent - Full-time

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