Process Associate \u2013 Content Review

Genpact - India - Job Description :We\u2019re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.Self-starting, intellectually curious and creative individual com Job Description : We\u2019re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Review content and provide resolution based on prescribed guidelines Recognize trends and patterns and escalate issues timely Provide insights to help improve the support to the users Maintain a thorough understanding of process and policies Qualifications Minimum qualifications Any Graduate (PG an added advantage) Freshers are eligible Effective probing skills and analyzing / understanding skills Problem solving skills with customer centric a...

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