Customer Care Collections Associate

NTT Data - Chennai, Tamil Nadu - At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. Req ID: 63339 In these roles you will be responsible for: Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes perf...

source http://jobviewtrack.com/en-in/job-191b416e58171b014a1152432b001c024561071b0610434a49482f271a1d531b4d061a412d061745762b1c005e4450485f442e1d541b430a09150b652641060d6b30454751484e100601490721515a515e5e52/a1307f39c74547cdb741de1ab7f6f44c.html?affid=f584d43114bf1954a48e3ec6be21b6ec