Call Center (back end/voice/non voice/blended process) Gurgaon / Noida CALL US 7506514010

Vantage IT Services - Gurgaon, Haryana - Delhi - PROCESS - BPO/ Amex / International BPO Technical / OLA/ Car 24/ RBL / Vistara / E- commerce/ ETISALAT/ CPP Hiring Graduate and Undergraduate International / Domestic BPO In Gurgaon and Noida (Freshers and Experienced Can Apply) Richa - 9654213050 International/ Domestic BPO Salary 10 k to 35 k +incentive Experience - Sales , Customer Service Min 6 month exp and for Ticketing Profile, BPO Responsibilities: - Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets over the telephone, via email - Analyse customer reported information to identify problems and concerns. - Perform problem research and testing when necessary. - Deliver high quality and timely resolutions to problems. - Initiate follow-up to other service areas when appropriate. - Track and manage resolution of software deficiencies on customer's behalf. - Successfully answer que...

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