Capgemini - Kolkata, West Bengal - Roles and Responsibilities Prepare SLA's, E2E KPIs, POT reporting Coordinating and supporting improvement initiatives / projects to achieve engagement targets Review and develop reporting methodology in respect of scope and process changes Develop and maintain reporting tools (VBA, VBS macros) Develop and maintain the Command Center SharePoint Prepare different kind of ad-hoc analysis (requested internally or externally) Deliver first line IT support to delivery teams (Excel, VBA, SAP) Sharing best practices as active CI Community Member Team leading experience(preferable domain AP) Required Skills ERP Work experience –SAP Excellent technical skills Advanced Excel Advanced VBA MS Access Intermediate html, xml, css SAP Scripts knowledge is an advantage Very good time management skills Analytical and problem solving skills Good organizational skills and attention to details Ability to take responsibility Flexibility to changes and the ability to adapt quickly ...
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