Manager/Director - Customer Success - Analytics Domain - SaaS (7-15 yrs)

Mumbai, Maharashtra - - Candidate Must have excellent understanding of Technology (Any programming language) - Candidate Must have experience in Analytics domain - Candidate Must have experience in Marketing or Education in Marketing - Candidate Must have Customer facing experience Job Description : Lead a team of Customer Success Managers passionate about helping customers leverage the capabilities of CleverTap platform to derive business value and outcomes. You are to develop and ensure execution of business strategies to enhance customer experience, usage and retention within a portfolio of strategic enterprise accounts. Role : - Own overall relationship with assigned customers, which includes: increasing adoption, driving customer satisfaction, and ensuring retention. - Develop a trusted advisor relationship with customer sponsors such that CleverTap activities are closely aligned with the customer's business goals and strategy - Guide Customer Success team into producing customers w...

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