Amazon - Chennai, Tamil Nadu - Amazon's Kindle Direct Publishing (KDP) is a self-service publishing service for publishing e-books to the Amazon Kindle store. The KDP Support Analyst will be the front line interface between Amazon and vendors/content publishers who use the KDP tool to upload content they want to put up for sale on the Kindle store. The KDP Support Analyst will serve as the primary support interface for vendors using the KDP system and ensure all their concerns are duly attended to, such that the system works smoothly. Opportunities await strong candidates looking for a fast growing, dynamic, challenging, innovative, and fun work environment. This is a unique opportunity to be a part of a revolutionary product that is changing the way people read. BASIC QUALIFICATIONS · Excellent written and verbal communication skills required. · Process and respond to phone calls and emails received from publishers. · Work on developing personalized responses for publisher questions. · Must be able to intera...
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