Home Care Lead Scheduler

Alternative Nursing Services, Inc. - Kennewick, WA - We are a long standing & proven Tri-Cities home care agency seeking to hire a Home Care Scheduler who is committed to making a difference in the lives of others. Our Kennewick, WA location is currently accepting applications for a full-time Scheduling Coordinator. Preferably with Home Health and scheduling experience. Responsibilities will include: Effectively establish a rapport with caregivers and clients. Schedule caregivers in a way that is ideal for clients and within the caregivers availability ensuring all clients authorized hours are utilized. Answer telephone calls and coordinate changes in client and caregivers schedules. Manage day to day office and field operations to ensure quality assurance of services. Ensure the monthly authorized hours are successful scheduled and utilized. Ensure all client & caregiver scheduling is completed 30-45 days in advance. The scheduler will need to find replacements should a caregiver call out. The ideal candidate will have: One to three years of home care or healthcare industry experience and/or training or; Previous scheduling, wait staff experience and planning experience Exceptional interpersonal and communication skills Outstanding relationship building and leadership skills Ability to effectively manage the demands of a FAST PACED job & with strong ability to multi-task. Computer Skills with knowledge of Microsoft Excel. MUST BE CUSTOMER SERVICE ORIENTED. recblid 3rmhzyq7tlo7ldrqjdo75vcaxnjdg8... - Permanent - Full-time

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