Colt Technology Services - Gurgaon, Haryana - Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job Title: Technical Lead - Incident & Problem Management (Voice & VoIP) Location: Gurgaon The Role and Accountabilities: The primary function of the Lead is to carry out 2nd level troubleshooting of TDM (Voice) faults including circuit level diagnostics, SIP (VoIP) related faults for all Colt products delivered over the Voice/VoIP network with 24x7 responsibilities. Develops customer solutions to address a variety of business problems across voice domain. Acts a subject matter expert on multiple functional areas related to voice technologies and able to troubleshoot the faults raised by customer. Assurance (Fault resolution) for a Voice/VoIP network & products/services. This will need live troubleshooting on Colt’s voice devices to resolve customer/network faults Diagnosis and tro...
source http://jobviewtrack.com/en-in/job-121d41644307060a421a5443250000060245190d07070a7b4f424f080a030739410d09060b0a004e006a201d4942594843104f23461a41040d0c0b091100380d08172862534e44000a0053546d020600090208451a1c6b2358445f4148094f23461a41040d0c0b091122200d0a1b44425e4c4144230b4610215b5b565a56/e9cb52cdf508ed082726c910b2c51cbf.html?affid=f584d43114bf1954a48e3ec6be21b6ec
Wednesday, November 20, 2019
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