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Program Manager- Maps Editing, GSS

Uber - Bangalore, Karnataka - As a program manager within the Map Editing Vertical, you will drive strategy, influence policy, establish workflows and manage resources deployed at a vendor partner and deliver against the roadmap established with cross-functional stakeholders such a Product Management and Engineering. You will own the operations planning, execution and delivery. What You'll Do Own and lead key strategic projects for the team Collaborate with key stakeholders to drive and track progress against deliverables and target timelines Manage MSP/BPO relationships to ensure deliverables and SLAs are met, taking corrective action when they are not, while maintaining a focus on cost and quality Drive innovation and establish processes that deliver continuous improvement across all operational activities Drive decision making and consensus for the right solution to issues when multiple approaches could be feasible Establish best practices across similar workstreams such that they are re-usable Identif...

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