Yes Bank - Mumbai, Maharashtra - Key Responsibilities: Manage multiple operational processes for products under Inclusive and Social Banking business Responsible for End to end customer onboarding for this business segment Evaluate and drive key avenues for digitization with the objective of enhancing customer onboarding and improving business efficiencies Adhere to agreed TAT for all activities at the operations hub Build a strong team and lead the team by setting an example Achieve the desired processing efficiency and quality for each of the managed activities. Record management including archival and retrieval Responsible for effective resource management, vendor management, support to business partners and operation centers Responsible for the overall process adherence and assuring compliance with respect to KYC/AML/Regulatory guidelines/internal policies including audit and compliance Key Competencies / skill set: Expertise in managing microfinance operations of products like SHG, JLG, Micro-insura...
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