Bangalore, Karnataka - Perform daily supervision and oversight for the IWM Trade Support team. The team is responsible for booking multiple asset classes and performs investigation and resolution of breaks to minimize booking errors and thus to ensure 100% accuracy and appropriate controls for the IWM business. Adept at managing a team size of approximately 6 staff, handling processes and projects Manage staff performance management cycle for the team by conducting regular 1 to 1’s with Team members to address the areas of career development, training, performance and business processing Conduct deep dive reviews on the operations incidents, aiming to analyze root causes and put forward suggestions for remediation. Also work with global teams to identify common risk theme and issue to highlight area of focus and remediation effort. Manage key global stakeholder relationships and proactively identify and implement tactical and strategic opportunities to enhance the existing client experience. ...
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