Helpdesk Associate - Jobs World

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Friday, November 23, 2018

Helpdesk Associate

NTT Data - Bangalore, Karnataka - Req ID: 35352 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). -Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -ypically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line syst...

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