CUSTOMER CARE SENIOR REPRESENTATIVE

NTT Data - Chennai, Tamil Nadu - At NTT DATA we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. Req ID: 32898 In this Role you will be Responsible For Processes member enrollment and change forms, including data entry. Verifying proper completion of enrollment and change documentation. Requests and verifies information as needed to expedite enrollment. Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Processes daily enrollee invoices and premium reconciliation for members. Organizing and completing tasks according to assigned priorities. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and proce...

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