BPO CUSTOMER CARE SENIOR ASSOCIATE

NTT Data - Chennai, Tamil Nadu - Req ID: 29366 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. NTT DATA Services currently seeks a BPO CUSTOMER CARE SENIOR ASSOCIATE - 05 to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). In these roles you will be responsible for - Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables. - Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met. - Analyzing medical insurance claims for quality assurance. - Resolving moderately routine questions ...

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