Tech Bus Services Sr Associate

Wells Fargo - Chicago, IL - Company Overview Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda. This position will work with the Cyber Threat Fusion Center (CTFC) within Cyber Security Defense and Monitoring @ Wells Fargo & Co. This role will have various functions including interfacing with all technology teams in Cyber Operations Monitoring and Response (COMR) as well as multiple Information Cyber & Security (ICS) technology and LoB teams. This position will be accountable for developing workflows, processes, and documenting tools and services that support cyber security monitoring, threat hunting, security alert development, incident response, and other critical cyber security initiatives. The position will support large-scale enterprise technical projects with high visibility and will help automate activities between teams. This position will also be enlisted at times to assist incident responders to determine the risk and impact of a security threat, and possible mitigation strategies. A key component of this position will be to provide crucial metrics associated with our ability to discover and react to security threats, develop reports for senior leadership, and participate in strategic planning. The role will lead and assist in all regulatory / compliance matters for Cyber Security Defense and Monitoring (CSDM). The position will support the team's internal audit, engagement with first and second line of defense, assist in documenting validation, providing evidence for closure and assist in any questions or outstanding tasks for closure of any risk items. This position will also help track technology Audits and Corrective Actions to determine efficiencies across technology implementations from monitoring. This role will also interface with internal teams within Information Cyber Security and develop tactical and strategic plans and processes to integrate research and data collected into actionable activities and reports for the CTFC. The position will serve as the team's focal point for managing issues and corrective actions in these areas, developing process/procedure, and drafting control and risk strategy. Finally, the position will interact and negotiate with middle and/or senior management on a regular basis; create and implement communication plans including presentations on program goals and plans, including progress reports; and maybe called upon to manage projects and initiatives. Required Qualifications - 7+ years of technology experience - 5+ years of technology delivery and relationship management experience with small and large business units in a large corporate environment - 2+ years of technical project coordinator experience - 2 + years of experience in one or a combination of the following: strategic planning, initiative management or project management - 3+ years of supervisory experience - 5+ years of information security experience - 3 + years of experience with handling both internal and external audits Desired Qualifications - Experience managing multiple medium technology development efforts within a major line of business - Ability to influence across all organizational levels, particularly senior management - Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment - Ability to work effectively, as well as independently, in a team environment - Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills - Knowledge and understanding of banking or financial services industry - Ability to prepare and present senior level communications - Experience monitoring industry, technology and regulatory trends to determine business impacts Other Desired Qualifications - 2+ years of experience writing requirements for the design and implementation of information security technologies - 3+ years of designing and planning security strategies experience - Relationship management experience delivering technology services between one or more internal technology organizations large internal lines of business - Proven success in participating in multi-disciplinary teams with direct or matrixed management responsibilities to design and develop multi-channel threat mitigation strategies to including modeling/analysis, data analytics and visualization - Ability to provide subject matter expertise on actual or perceived events as well as emerging technologies and tools and other line of business leaders - Proven success in utilizing multiple methodologies to monitor key indicators for emerging threat trends - Proven success in participating in multi-disciplinary teams with direct or matrixed management responsibilities - Ability to deal with ambiguity and drive decisions often based on limited information - Industry recognized cyber security certifications such as SANS Job Expectations - Ability to travel up to 10% of the time Street Address NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC AZ-Chandler: 2600 S Price Rd - Chandler, AZ AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ AZ-Tempe: 1305 W 23rd St - Tempe, AZ TX-Plano: 4975 Preston Park Blvd - Plano, TX TX-Irving: 2975 Regent Blvd - Irving, TX MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN MN-Minneapolis: 600 S 4th St - Minneapolis, MN IA-Des Moines: 800 Walnut St - Des Moines, IA MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO PA-Philadelphia: 101 N Independence Mall E - Philadelphia, PA IL-Chicago: 10 S Wacker Drive - Chicago, IL CA-SF-Financial District: 333 Market St - San Francisco, CA NY-New York: 150 E 42nd St - New York, NY Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Benefits Summary Benefits Visit for benefits information. Recommended skills Communication Management Presentations Research Reports Auditing... - Permanent - Full-time

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