Abil Communication - Aurangabad, Maharashtra - Job Description Job Description Salary 25k to 52k Education & Skills Required: Candidate (both freshers and experienced) with good communication skills require. Candidate should be time flexible. Education: The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an experienced ticketing agent. New agents begin by handling luggage and work up to handling seating assignments, completing ticket forms and reserving tickets for passengers. Responsibilities: * Improve customer service experience, create engaged customers and facilitate organic growth.* Take ownership of customers issues and follow problems through to resolution.* Set a clear mission and deploy strategies focused towards that mission.* Develop service procedures, policies and standards.* Keep accurate records and document customer service actions...
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