Customer Care Representative -International Voice

Impec Consulting Solutions - Hyderabad, Telangana - Secunderabad, Telangana - Immediate Hiring for International Voice Process /Billing Process/ Rotational Shift / 5 days of work/Any International voice experience eligible --Reach us on 7995795533 -HR Amreen. Job Title - Business Customer Care Representative - Offline Accounts Position Experience - 0 - 4 years Salary - 2 lacs p.a - 4 lacs p.a Shift - Rotational shift Type - International voice Process Communication - Good in English Qualification - UG/Graduate/pg Transportation - Two way Cab Job Location - Hitech City Roles & Responsibilities: International Backend Billing Process Complex Billing Investigations/ Corrections -conduct in depth billing investigation by utilizing multiple billing and provisioning systems to compare billing to the signed contractual agreement. This includes, but is not limited to, Parent/Child billing, multiple location/Account and multiple contract customers. Make necessary corrections via orders in multiple billing systems and create detailed credit requests. Customer Follow Up -...

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