Convergys - Gurgaon, Haryana - Job Description: - Inbound Technical Support. Interface with customers via inbound or outbound calls or the Internet for resolving routine problems with products or services like internet, DTH or desktop. Roles & Responsibilities: o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. o Clarify customer requirements; probe for and confirm understanding of requirements or problem. o Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. o Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Candidate Profile- o Any Graduate fresher can apply. o Under-Graduate / drop out / pursuing Bachelors(6 months ICC experience)- can apply. o BE/Btech freshers are eligible. o Excellent verbal and written communication skills. o Flexible with 24/7 Environment. o Salary up to 17000 take home & attractive Incentives amount. Additional B...
source http://jobviewtrack.com/en-in/job-13484179480707004e17410f48321b17154f061c49325958524e44051b0b25204500000f0704044c543b1c035a444f592f300a0d4f1a4900090d4e2616531b0b00125e4e3f79480707004e17410f6a321b17154f061c684b191c091c/8ab9498d9aeb931293cd94c014d6e07c.html?affid=f584d43114bf1954a48e3ec6be21b6ec
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