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Teller - Retail Banking

Standard Chartered - Pune, Maharashtra - Deliver quality service while carrying out the following transactions among others for customers: - Cash deposits - Cash withdrawals - Demand draft/pay order instructions accepting and processing - Accepting instructions for FD breaks - Effecting internal account to account transfers - Accepting and processing stop payment instructions Ensure that all of the above services are delivered with accuracy and warmth Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness. General Reconciliation and Compliance Activities at their level, which may typically include: - Dual control of Cash functions - Control of Security stationary - Review of processing entries and vouchers Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff Contribute to branch performa...

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