Softcell Technologies Ltd - Mumbai, Maharashtra - BE / BE-Tech / BCA/ B. Sc. (IT) & Professional IT certifications will be added advantage Primary Location : Mumbai Reports to : Branch Manager No of Positions : 3 Experience : 3 to 6 Years Role Technical Support Engineer is responsible for creating technical write-ups and processing the documents. Technical Support Engineer participates in L3-L4 escalations. Job Profile: Should have strong knowledge on Active directory, DNS and windows systems (Server and Desktop OS platforms) Good understanding of supporting technologies like Networking, Storage, hardware. Should have worked on ITIL framework solutions (Service Desk etc) Good understanding of process and concepts (Change managament, Asset management, CMDB) Should be able to create technical write-ups and process documents Should be able to perform multi task Should be able to participate in L3-L4 escalations and should be able to provide sound reasoning and conduct RCA. Education & Experience : Should have good verbal a...
source http://jobviewtrack.com/en-in/job-1f194179480707004e17410f48321b17154f061c4936444c544348011d6c7311430b06080d060900271d19034559492f7e111f1e480654432d0f090e0b45111a6b274f48554344070e0207314e04010f0b02172231060e1a444e585f2c5c5c561146/37cab6d29dee44e26645bfce4b348435.html?affid=f584d43114bf1954a48e3ec6be21b6ec
Monday, November 18, 2019
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