IT Senior Software Engineer - ITSM Tools

Micron - Hyderabad, Telangana - Req. ID: 144327 Recruiter: Shalem Thotakura As a Software Engineer at Micron Technology, Inc., you will drive innovation for ITSM Tools that focuses on implementation and continuous improvement of ITSM solutions (such as ServiceNow, BMC, Cherwell, Ivanti), recommend best practices in enhancement design and system architecture, and handle escalations related to ITSM solutions. You will create, analyze, research, design, document, modify, and support the ITSM solution throughout the development life cycle. You must have a demonstrated ability to deliver quality results and participate in quality improvement efforts. You will provide solutions that create business value while at the same time minimizing negative impact through defects, downtime, or performance degradation. You will analyze business needs to understand the problem, analyze the software solution options, and follow the software development lifecycle to deliver solutions. Responsibilities Facilitate requirements dis...

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