Uber - Gurgaon, Haryana - As part of the India SA Community Operations team you will be responsible for leading multiple projects and programs to improve rider & driver experience, deliver high quality support working closely with global network team and BPO partners and ideate & deliver on new initiatives. What You'll Do You will interact closely with the Central Community Operations, Centre of Excellence, Regional Trust and Safety, and City Driver and Rider Operations teams to design and operationalise strategic projects focussed on either improving the customer support experience or increasing efficiency of our support processes. Your areas of focus will include: Program/project management: Be a hustling multi-tasker, supporting community operations across the region. You'll be THE go to person for many key initiatives, not just for Community Operations, but across key teams within the organization such as Trust and Safety, Legal, Corporate Communications, Marketing, CRM and Central Operations. Strat...
source http://jobviewtrack.com/en-in/job-491c417e5f44220f491547061a4c3d06034500116b204b4d58595444220f491547061a633d15456d150608144f593f7e4c020a1a5e766d020600090217214c5b5e471b/9341798129cf975ac96eb65bf45947c3.html?affid=f584d43114bf1954a48e3ec6be21b6ec
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