Kankei Relationship Marketing Services Pvt. Ltd. - India - Greetings! We are urgently hiring for Team Leader at Kankei In Andheri (East) for Inbound Process. Job Role: -Managing and motivating a team of Inbound Customer Care Executives -Coaching and mentoring the executives including current team members and new team members -Responsible for Quality, Call Monitoring,Quality Feedback. -Leading, motivating and assisting a team. -Handling escalated calls, complaints, questions, and queries as necessary -Client reporting both daily, weekly and monthly etc. -Conducting employees performance reviews -Preparing and segmenting client data -Good in MIS , Excel, word, PPT etc. - Admin support, coordination with IT, HR and resolving employee issues if any. Desired Candidate profile: Good Communication . Experience of handling a team of Inbound Process. Should have worked with BPO industry. If interested call us on 9324181818 or email us at amruta@kankei.com Regards, Team HR Other details...
source http://jobviewtrack.com/en-in/job-1c4941794805024e6b1141070d136c2b0041100d1b717e4e5c402c5c5c581540/d9709adc718684f0499cbb4934b3582a.html?affid=f584d43114bf1954a48e3ec6be21b6ec
Tuesday, February 19, 2019
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