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Banks spend big to get clients, not so to solve grievances: RBI DG

Banks spend big to get clients, not so to solve grievances: RBI DG https://ift.tt/LCx0pNW the need to protect customers by giving them efficient, prompt, and cost-effective grievance redressal mechanisms, Reserve Bank of India deputy governor M Rajeshwar Rao said the efforts of banks to provide timely solutions had not kept pace with the explosion in technology and products.
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