Banks spend big to get clients, not so to solve grievances: RBI DG https://ift.tt/LCx0pNW the need to protect customers by giving them efficient, prompt, and cost-effective grievance redressal mechanisms, Reserve Bank of India deputy governor M Rajeshwar Rao said the efforts of banks to provide timely solutions had not kept pace with the explosion in technology and products.
Thursday, November 23, 2023
Banks spend big to get clients, not so to solve grievances: RBI DG
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