Patient Access Representative

Hancock Regional Hospital - Greenfield, IN - Category Patient Financial Services - 8210 Description JOB SUMMARY: Responsible for ensuring proper screening of patients, visitors and associates completed to ensure the health and safety of all are maintained. Could assist with the efficient and orderly registration of all patients requiring and/or requesting services from Hancock Regional Hospital. Insures that accurate information is obtained for the patient's Hospital medical record. QUALIFICATIONS: ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Associate is capable of delivering care/service appropriate to patients/customers. Initiates screening process as designated by the CDC (Center for Disease Control) and policies initiated by Hancock Regional Hospital to maintain the health and safety of patients, visitors and associates. Interviews patients and/or responsible other parties for accurate information necessary to complete the Hospital Registration Record as needed. Verifies all information for accuracy when registering and/or pre-registering a patient or accessing the computer history file. Provides the billing department accurate information for the billing of patient accounts. Demonstrates the ability to embrace and adapt to change and regularly initiates ideas to improve the efficiency and processes of the department. Provides patient and/or responsible party all required forms per departmental procedures. Provides and communicates with Nursing Units, Physicians, and ancillary department personnel required information for patient care and accurate patient identification. Maintains a high level of knowledge on all applicable insurance requirements, governmental and hospital. Performs similar or related duties as assigned. EXPECTED BEHAVIORS: Evidence of good grooming and professional conduct. Good communication skills both oral and written. Ability to maintain composure under stressful situations. Possess a sense of responsibility, initiative, honesty, and confidentiality. Position Requirements EDUCATION AND EXPERIENCE REQUIREMENTS: High School education or equivalent with courses in typing and general office skills. Medical terminology knowledge. Experience in computer operations. Ability to type a minimum of 40 WPM. Successful experience in working with general public. Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. . An approved course in Medical Terminology with a passing grade within one (1) year of hire date. Full-Time/Part-Time Full-Time Shift Various Shifts Sign-On Bonus Position Patient Access Representative (700) Number of Openings 1 Exempt/Non-Exempt Non-Exempt Open Date 5/6/2020 Location Hancock Regional Hospital About the Organization Hancock Regional Hospital serves Hancock County and the surrounding areas as a full-service community hospital focused on primary care, patient comfort, and convenience. Today, a highly skilled medical and professional nursing staff anchors Hancock Regional Hospital. We have a state-of-the-art surgery department, 24-hour emergency services, OB services, progressive and critical care, a geropsychology unit, home healthcare, occupational health, a transitional care unit, a total oncology program with a cutting-edge radiation oncology center, many private rooms, and a full complement of Inpatient and outpatient services. Our Mission is to be a Caring Community Partner by healing, improving health and wellness, alleviating suffering, and delivering acts of kindness one person at a time. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. Apply Now recblid rq3q55wx98plm6w1b4qht0sgkds8gq... - Permanent - Full-time

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